Terms of Service

1. Agreement to these terms

These Terms of Service govern your use of Systematiq, the AI-powered innovation management platform available at systematiq.app. Systematiq is operated by Systematiq in Laredo, Texas.

By creating an account or using the service, you agree to these terms and to our Privacy Policy. If you don't agree, don't use the service. If you use Systematiq on behalf of a company, you confirm you have authority to bind that company to these terms.

2. The service

Systematiq works as an AI Chief Innovation Officer for small and mid-sized businesses. The platform assesses your company's innovation readiness, generates project recommendations, builds sprint plans with milestones, and tracks execution over time.

The AI features run on large language models and produce recommendations based on the information you provide. We update and improve the service continuously, which means features may change, evolve, or be retired.

3. Your account

You need an account to use Systematiq. When you create one, you agree to:

• Provide accurate and current information, including a valid email address.
• Keep your password confidential and not share your account with others.
• Be responsible for all activity that happens under your account.
• Notify us right away at hello@systematiq.app if you suspect unauthorized access.

You must be at least 16 years old to create an account.

4. Subscriptions and billing

Paid plans bill monthly through Stripe, our payment processor. We never store your full card details; Stripe handles them under its own security standards.

• Free trial: new subscriptions start with a 14-day free trial. We won't charge you until the trial ends. Cancel before it ends and you pay nothing.
• Auto-renewal: subscriptions renew automatically each month until you cancel.
• Cancellation: you can cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period, and you keep full access until then. We don't prorate or refund partial months.
• Price changes: if we change pricing, we'll notify you by email at least 30 days before the new price applies to your subscription.

5. Acceptable use

You agree not to:

• Use the service for any illegal purpose or in violation of any law.
• Reverse engineer, decompile, scrape, or copy any part of the platform.
• Probe the AI features to extract system prompts, generate harmful content, or circumvent safety measures.
• Resell, sublicense, or provide the service to third parties without a written agreement with us.
• Upload malicious code or interfere with the operation or security of the service.
• Infringe the intellectual property or privacy rights of others.

We may suspend or terminate accounts that violate this section.

6. Your content and intellectual property

You own your data. Everything you enter into Systematiq, including your company profile, assessment responses, and project data, remains yours. You grant us a limited license to store and process that data solely to provide the service to you.

We own the platform: the software, design, brand, methodology content, and everything else that makes Systematiq run. These terms don't transfer any of that to you.

AI outputs generated for your company, such as recommendations and sprint plans, are yours to use in your business.

7. AI-generated content

Systematiq's recommendations are advisory. They don't constitute professional, legal, financial, tax, or investment advice. AI models can produce output that's inaccurate, incomplete, or out of date.

You're responsible for reviewing recommendations and deciding what to act on. We don't guarantee any business outcome, revenue result, or innovation success from following the platform's suggestions. For decisions with legal or financial consequences, consult a qualified professional.

8. Disclaimers and limitation of liability

We provide the service "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't promise the service will be uninterrupted or error-free.

To the maximum extent permitted by law, Systematiq won't be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the claim arose.

Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.

9. Termination

You can close your account at any time from your account settings or by emailing hello@systematiq.app.

We may suspend or terminate your account if you breach these terms, and we'll give you reasonable notice unless the breach is severe or notice isn't practical. After termination, you have 30 days to export your data. After that, we delete it as described in our Privacy Policy.

10. Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. Any dispute arising from these terms or the service will be resolved in the state or federal courts located in Webb County, Texas, and you consent to their jurisdiction.

11. Changes to these terms

We may update these terms as the service evolves. For material changes, we'll notify you by email or in the app at least 14 days before they take effect. Continuing to use Systematiq after a change takes effect means you accept the updated terms.